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Welcome to your beauty journey! Discover the magic of our treatments and embrace your glowing skin.
Booking Policies
Pre-appointment
We can't wait to see you at the clinic!
We take great pleasure in our kindness, compassion, and lack of judgment. Please rest assured that we will make every effort to ensure you have a great experience, as we recognize that visiting a clinic can be intimidating and cause anxiety in some people.
Booking any treatment will require a £30 deposit which will be deducted from your final bill after you have had your treatment. If, for medical reasons, no treatment is necessary or possible, consultation deposits will be returned.
Your Appointment
In order to ensure that all paperwork has been completed, please arrive 10 minutes early for your appointment if you are a new customer or have not visited the clinic in at least six months. Before starting any therapy, please read the information leaflets, and let us know if you have any questions.
Frequently overlooked factors that could impact your visit include: taking antibiotics; scheduling dental work near your dermal filler appointments; taking a vacation just before your treatment; and receiving other treatments from other professionals, like laser or semipermanent tattooing.
If you believe any of these could apply to you and have an impact on your ability to receive treatment, please get in touch with us as soon as possible.
No-Show and Cancellation Policy
If you need to postpone or cancel an appointment, we do require 48 hours' notice to keep your £30 deposit. In the event of a last-minute cancellation, we will do our utmost to accommodate any requests. We do appreciate that circumstances may arise outside of your control, that can't be prevented, however, last-minute absences or cancellations do cost us a significant amount of revenue in unused products and time, so we have had to be strict with this policy.